Home Health Agencies

• Patient Satisfaction
• Clinical Performance

If your doctor decides you need home health care, you have the right to choose which home health agency will provide you with the care and services you need. The Department of Health provides information about choosing a home health agency. The Department also reports information about patient satisfaction and clinical performance in the State’s home health agencies. You will need the free Adobe Acrobat Reader® to view or download the documents on this page.

Patient Satisfaction

Patients’ feedback about their satisfaction with Rhode Island home health agencies was collected in late 2007. The following reports are updated as new information is available:

• Reports for all home health agencies (PDF)
• Reports for skilled home health agencies (PDF), providing care such as nursing or therapy
• Reports for non-skilled home health agencies (PDF), providing services not covered by Medicare, such as help with dressing, bathing, shopping, and light cleaning
• Reports for each individual home health agency

The Home Health Satisfaction Supplemental Information Report (PDF) provides details about how the information was collected and helps you understand how to read the above reports.

Clinical Performance

The Department reports information about 11 clinical measures selected by the Centers for Medicare & Medicaid Services (CMS). These measures reflect patients’ outcomes for clinical conditions like pain, and were chosen by CMS for the Home Health Quality Initiative. The following reports are updated every three months:

• View the current report (PDF)
• View previous reports (PDF)

Read additional information to help you understand how to read the above reports.