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Patient Satisfaction with Hospital Care in Rhode Island
Report 2 - Fall 2003
A 1998 Rhode Island law requires the collection and public reporting of information on patient satisfaction and other measures of health care quality in Rhode Island. Hospitals have cooperated in this process and have joined together with the Health Department and community groups to create this statewide report on hospital patient satisfaction. The goal of this report is to promote quality in the state’s health care system. A survey of patient satisfaction is one way to measure hospital quality.
Hospital Patient Satisfaction Report 
(en Español)
This report describes what patients say about their experiences with hospitals in Rhode Island. The survey information comes from patients in 11 general hospitals and 2 specialty hospitals: one that provides only rehabilitation services and one that provides only psychiatric services.
Technical Report
This Technical Report documents the methods used in hospitals to meet the legislative requirements in regards to comparable, statistically valid patient satisfaction measures conducted by facilities and reported to the Rhode Island Department of Health. The information comes from patients in eleven general hospitals and two specialty hospitals – one that provides only rehabilitation services and one that provides only psychiatric services.
Survey Report (Data Tables)
This survey reports the results for each hospital providing quantitative data and graphs. The report also provides detailed information on the responses to individual survey questions across participating hospitals. This survey provides descriptive statistics such as averages, percentiles and percentages for each of the hospitals surveyed.
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